Atmosphere of a top-class Prague hotel
IT partner for hotels · Prague 1

The technology that
host does not perceive.

Interactive TV, WiFi, smart locks and telephony run quietly in the background. You look after the guests. We make sure everything simply works.

Discover
Welcome to HotelIT

We are your neighbour from Prague 1, and we already know your network well. Now we're making it smarter.

Interactive TV, guest Wi-Fi, smart locks, telephony, cameras and full IT support: from one local partner who knows your building and is with you within two hours.

Local team Prague 1Own optical networkGDPR & NIS2Dispatch within 2 hours
50+hotels in Prague 1
1 000+rooms under management
24/7support, dispatch within 2 hours
They trust us Pytloun Hotels The Mozart Prague Adrez Living Hotel Bookquet Pinelli Hotels Hotel Rott
What we offer

Guest comfort and operational peace of mind

Three things guests notice immediately, and behind them, complete IT infrastructure they never see. All from one partner.

Interactive TV in a hotel room
Flagship product

Interactive TV system

Smart in-room screen that drives sales, room service, spa, hotel information and check-out. Guests order, the hotel earns revenue and staff workload is reduced.

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Smart lock for a hotel room
No queue at the reception desk

Smart locks & check-in

Mobile key on your phone or a card, self-service check-in 24/7, all connected to the PMS. Guests go straight to their room, whenever they arrive.

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Hotel reception with a virtual PBX
Even when reception is asleep

Telephony & AI Reception

Virtual PBX for reception and guest rooms. An AI assistant handles night calls and bookings, guests always get through, staff can rest.

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Complete overview

Twelve areas, one partner

Complete overview of IT solutions for hotels → · Internet for hotels on dedicated fibre optic lines → · Hotel TV over fibre optics →

From the backbone network to the smart room: a complete IT ecosystem under one roof.

01

Guest WiFi and connectivity

Fast, secure internet for guests and operations. Network segmentation, captive portal with hotel branding, SLA guarantee.

02

Network infrastructure

Backbone network, cabling, WiFi 6 access points, firewalls. Design, implementation and 24/7 management.

03

Smart locks & check-in

Guests check in without queuing. Mobile keys (NFC) and cards, 24/7 self-service, all connected to the PMS.

04

PMS integration

We integrate the hotel system with digital services. Reservation synchronisation, room billing, check-in/out.

05

Telephony & Reception

Virtual PBX for reception and guest rooms. And when reception is asleep, an AI assistant takes the calls.

06

Cameras & security

CCTV system for entrances, lobbies and back-of-house areas in compliance with GDPR. Electronic staff access control.

07

Internet for hotels

Own optical network throughout Prague 1. Symmetric speeds, backup route, guaranteed capacity.

08

Cybersecurity

Protection of guests' sensitive data. Security audit, GDPR compliance, NIS2 advisory services.

09

IT support and administration

Your outsourced IT team. Helpdesk, backups, monitoring, and an on-site visit within 2 hours. For groups with multiple properties we operate service desk with SLA and reporting.

10

Digital signage and conferences

Screens in the lobby and halls, wayfinding, event programme. Plus AV technology for meetings.

11

Smart room & energy savings

Occupancy sensors and smart thermostats save energy when a room is unoccupied: without affecting comfort.

12

Interactive TV system

Flagship product: a screen that sells. Room service, spa, check-out, all in the room.

Corridor of a boutique hotel
A guest arrives, unlocks their room with a phone card, and is greeted by name on the screen. No extra cables in sight.
Prague 1 · Josefov
Why HotelIT

We are not an anonymous IT company

We are your neighbour from Josefov. We know your building, we are physically on site and you will deal with everything through one person.

01

We know your infrastructure

As your internet provider, we have been in the building many times. Installation is quick and without surprises.

02

We are physically on site

Office on Břehová in Josefov. If something breaks down, we arrive within two hours: not three days later.

03

Everything from a single partner

Internet and HotelIT mean a discount, one invoice, and one person to call.

Payback period

Technology that pays for itself

A hotel with 30 rooms that sells an average of one room service order per day via interactive TV generates an additional 15,000–30,000 Kč per month. The investment pays for itself within two to three months.

We calculate the ROI for your hotel
+28 %
increase in revenue from room services
2-3 months
average return on investment
4.7 ★
better rating on Booking.com
−40 %
fewer calls to reception
From our blog

Tips for a Modern Hotel

All articles
Let's get started

Ready for smarter hotel?

1 Non-binding consultation 2 Custom design 3 Installation and management
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Contact

Let's have a chat

Břehová 40/1, Prague 1 - Josefov
Mon: Fri 8:00–18:00 · emergency line 24/7
Related services: HostWash.cz - laundry service for Airbnb and hotels · Internet-Praha1.cz - internet for hotels